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The item cannot be displayed in the reading pane. . .

Let me start by saying this is the strangest issue I have ever seen.  I guessing the reason you are here is because your Outlook won’t display your email messages and you searched for “The item cannot...

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Change DNS and WINS via Kaseya Script

Today we phased out an older server and promoted a newer one to DC. Typically this is no problem. Once it’s complete, reboot all the workstations and they will find the new DHCP/DNS server...

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Missing Hard Drive Space on IBM Lenovo Laptop or Desktop??

Today I had a new issue with an IBM Lenovo laptop that I had not seen before. I got a monitoring alert that there was only 1% free space on the c: drive. When I opened My Computer it showed the C:...

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How OnePlan Saved my customer $30,000

It was a typical Monday, working in the office when I got a call from a contract customer.  She said that one of their high level employees was going to be termintated that afternoon and wanted me to...

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Disable or Uninstall Business Contact Manager with Kaseya

Business contact manager is a huge pain in the butt and I have yet to meet anyone who uses it.  Recently we had a client that needed to roll out 23 new computers but they all had Business Contact...

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Get Rid of Unwanted Startup Items with Kaseya

Why do software companies think their software is the sole reason your computer exists? No matter how often you clean out your start-up tasks, software companies always put their stuff back in there....

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OnePlan Managed Services – How To Submit a Trouble Ticket.

On-site Tech Support provides OnePlan Managed services for all of our clients. This includes a trouble ticketing system. The instructions and video below will explain how to submit a trouble ticket if...

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Uninstall Trend Micro Without a Password

Some editions of Trend Micro cannot be easily uninstalled without knowing the Trend Micro administrative password. If you are trying to uninstall Trend Micro and have lost your password, try this...

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Windows XP SP3 and Office 2003 Support Ends April 8, 2014

Windows XP SP3 and Office 2003 Support Ends April 8, 2014 What does this mean to you? After April 8, 2014, there will be no new security updates, hotfixes, free or paid assisted support options or...

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Cryptolocker Virus Removal

Cryptolocker Virus Removal Cryptolocker is a new rapidly growing form of malicious ransomware that spreads through infected emails and websites. Cryptolocker is causing serious havoc globally in the...

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